Founded in 2002, HostGator is a reliable, reasonable priced web hosting service. It is known for its good customer support. With their advanced datacenter and good infrastructure, HostGator is rated as a highly reliable company.
Price value
HostGator’s reasonably priced plans offer number of functional features. Unlimited disk space and unlimited bandwidth, unlimited domain names can be hosted by one single account, are some of the features included with the plans. They have three different plans; named, Hatchling, Baby and Swamp plans and all of them have different features. Every hosting plan at HostGator has a 45 day money back guarantee. While most other services allow only certain number of MySQl databases, this one allows unlimited MySQL databases. HostGator offers several ecommerce features which include security feature like shared SSL or private SSL. Agora, ZenCart and Cube are some popular shopping carts offered by them. Interestingly, HostGator is also environment friendly since it uses wind power to power their servers.
Reliability
HostGator’s datacenter is located in Dallas, Texas which is home to many reliable connection providers. The data center has fire protection system in place in case of any fire breakout. Security at the data center is of the highest level. Highly reliable service of HostGator is due to its high quality servers and infrastructure. They have backup generators which can continue giving power even if there is a power cut. All this helps them in providing fast and very reliable web hosting services. Due to its outstanding infrastructure, HostGator is able to offer 99.9% uptime guarantee.
Control panel
It uses extremely user friendly and very popular control panel, Cpanel for hosting. Through Cpanel, customers can control FTP accounts, domain names and can add chat, shopping carts, bulletin boards easily. It also offers site building applications and templates, which allow a newbie too create a website in very less time. The control panel also offers website statistics which are valuable for the customers
Customer support
There extensive customer support system allows the customers multiple options to reach HostGator. There is a forum which is for customers to interact and it also allows them to keep themselves updated with the latest HostGator news and information. Through their plans customers have access to the customer support 24×7 through phone or mail. Customers can find answers to lot of their queries by going through knowledge base. There are flash tutorials available which familiarize customers about new features of the control panel and web hosting plans.
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